C-BATT New Energy Company Private Limited (“Central Battery”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and business information of our dealers, distributors, retailers, sales partners, and authorized users.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Central Battery Dealer & Distributor Mobile Application (“App”) and related services.
By downloading, registering for, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.
Central Battery is operated by:
C-BATT New Energy Company Private Limited
Survey No. 272/3/1/1, 272/2/1/2, Halka No. 32, Rajoda Sanwer, District Indore, Madhya Pradesh, India.
info@centralbattery.in, sales@centralbattery.in, export@centralbattery.in
The Company provides automotive, industrial, tubular, lithium and VRLA batteries, inverters, solar products, and related services through its dealer and distribution network.
This Privacy Policy applies to information collected through:
This Policy does not apply to third-party websites, applications, or services that may be accessed through links or integrations within the App. Such services are governed by their own privacy policies.
Depending on how you use the App, we may collect the following categories of information.
When you create or receive an account, we may collect:
When you use the App for business activities, we may collect and process:
When you access the App, certain technical information may be automatically collected, including:
We use this information primarily to operate, secure, troubleshoot, maintain, and improve the App.
If the App provides location-based functionality and you grant the required permission, we may collect location information from your device. Location information may be used for purposes such as:
You may be able to disable location access through your device settings. However, certain App features may not function properly without location access.
If enabled in the App, we may request access to your device camera or photo library to allow you to:
We will only access these features when required for the relevant App functionality and subject to your device permissions.
If a feature requires access to your contacts and you provide permission, the App may access relevant contact information to facilitate business-related communication or other functionality. We will not access your contacts unless the relevant feature requires such access and you provide the necessary permission.
If you enable notifications, we may send:
You can generally manage notification permissions through your device settings.
We may use the information collected through the App to:
We process personal information as permitted under applicable law. Depending on the circumstances, processing may be based on:
Where consent is required, you may withdraw your consent subject to applicable legal and contractual limitations. Withdrawal of consent may affect our ability to provide certain App features or services.
We do not sell your personal information. We may share information with appropriate third parties where necessary to provide and operate our services, including:
We may use trusted third-party service providers for:
Such providers may process information only as necessary to provide services to us and subject to appropriate contractual or legal safeguards.
Information may be shared with authorized Central Battery personnel, distributors, logistics providers, service partners, or other business partners when necessary to process orders, deliveries, warranties, service requests, or other legitimate business activities.
We may disclose information where reasonably necessary to:
If Central Battery undergoes a merger, acquisition, restructuring, sale of assets, financing, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.
If payments are supported through the App, payment transactions may be processed through third-party payment service providers. Unless specifically stated otherwise, Central Battery does not intend to store complete payment-card numbers, CVV numbers, or other sensitive payment credentials on its own systems. Payment information may be processed directly by the applicable payment service provider in accordance with its privacy policy and security practices.
We take reasonable technical and organizational measures to protect information against:
Security measures may include access controls, authentication mechanisms, encryption, secure communications, monitoring, logging, and other safeguards appropriate to the nature of the information. However, no electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your login credentials and should immediately notify Central Battery if you believe your account has been compromised.
You must:
Central Battery will not be responsible for unauthorized activity resulting from your failure to protect your credentials, except to the extent required by applicable law.
We retain personal and business information only for as long as reasonably necessary for the purposes described in this Policy, including:
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law and our internal retention practices.
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Certain information may need to be retained where required by law or where necessary for legitimate business, contractual, accounting, tax, fraud-prevention, or dispute-resolution purposes. To exercise your rights, contact us using the details provided in the Contact Us section.
The App is intended for authorized dealers, distributors, retailers, employees, business partners, and other adult business users. The App is not intended for children. We do not knowingly collect personal information from children for independent use of the App. If you believe that information relating to a child has been provided to us improperly, please contact us so that we can take appropriate action.
The App may contain links to third-party websites, applications, payment services, logistics services, or other external services. Central Battery does not control the privacy practices of these third parties. We encourage you to review the privacy policies of third-party services before providing them with personal information.
The App or related services may use analytics technologies, software development kits (SDKs), cookies, local storage, device identifiers, or similar technologies to:
Where required by applicable law, we will obtain appropriate consent for such technologies.
Depending on the infrastructure and service providers used by Central Battery, your information may be processed or stored on servers located in India or other countries. Where information is transferred outside India, we will take reasonable measures to ensure that such transfers are carried out in accordance with applicable data-protection and privacy laws.
Dealers and distributors may enter information relating to retailers, customers, employees, sales representatives, or other business contacts into the App. You are responsible for ensuring that you have the appropriate authority or lawful basis to provide such information to Central Battery. You should not upload information that you are not authorized to share or that is unnecessary for the relevant business purpose.
By using the App and providing your contact information, you may receive service-related communications including:
Where applicable and where legally permitted, we may also send promotional or marketing communications. You may opt out of non-essential promotional communications through the available unsubscribe mechanism or by contacting us. You may continue to receive essential transactional or service communications even after opting out of promotional communications.
We may update this Privacy Policy from time to time to reflect:
When we make material changes, we may provide notice through the App, website, email, or other appropriate means. The updated Privacy Policy will become effective on the date stated at the beginning of the updated Policy.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
C-BATT New Energy Company Private Limited
Survey No. 272/3/1/1, 272/2/1/2, Halka No. 32, Rajoda Sanwer, District Indore, Madhya Pradesh, India.
info@centralbattery.in, sales@centralbattery.in, export@centralbattery.in
If you have a privacy-related grievance or complaint, please contact us using the contact details above. We will review and address privacy-related requests and complaints in accordance with applicable law and our internal grievance-handling procedures.
By using the Central Battery Dealer & Distributor Mobile Application, you acknowledge that you have read and understood this Privacy Policy.
